Small business owner exposes customer who tried to scam her about missing order – can you spot what gave it away?
KHAILA Beauty Bar owner Aatikah shamed a customer who tried to scam her out of more products after claiming she never got her order.
However, the savvy beauty-lover used social media to find out if she had truly not gotten her order.
Taking to social media, the mother of two shared a grab of the customer who had emailed her saying: "Hi, I haven't received my order! Can you resent it or refund it? Thanks."
However, Aatikah knew the customer had received her products because social media ratted her out.
The customer had shared an Instagram story where she boasted her Louis Vuitton purchases.
But in the corner of the post, there could be seen Aatikah's product.
The box had been opened and the product was no longer inside, meaning that she had been using it.
In an update of the situation, the Australian business owner revealed that the customer had originally sent in an order for five products, and then in a second order, which she placed just 20 minutes later, she ordered a sixth.
The customer then emailed her and asked her if she could simply put all the products in one box and refund her the shipping.
Aatikha gladly agreed to do so.
After sending out the package, the customer decided to email her to try and get her money back by claiming she never got the package.
But Aatikah had receipts and found out that the package had indeed been delivered and she had never posted about the product on social media.
She immediately taught the customer a lesson with her email response.
"Your tracking number said it has been delivered about a week ago," she responded in her email.
"You posted this on your Instagram social but you may want to check the background before you post.
"Our packaging can be seen in the background so I can only assume that you, in fact, received the order.
"We don't appreciate being lied to, especially when we accommodated your needs by sending out all the items in bulk.
"We even refunded your shipping on the second order that you made."
Following the email, the customer deactivated her Instagram account and never responded to her email.
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