Army amputee relying on YouTube help after being denied face-to-face GP appointment

AN amputee Army veteran is relying on YouTube to treat himself after he was denied a face-to-face appointment with his GP.

Ben Elton, 54, was in agony with a ruptured tendon in his only leg.

But the Gulf War veteran, who served for 23 years, was told he would get only an online appointment — and was left waiting for help for nearly two months in agony.

He tried to see a GP on May 6 but had to wait until May 30 for a call from the doctor, who made him an online appointment with a physio.

He finally got a physiotherapist call on June 21 but was told to find exercises on an NHS website.

Mr Elton, a former Regimental Sergeant Major, from Hull, said: “No appointments, no face to face, then asking us to research our symptoms, diagnosis and treatment.

“Enough is enough. Most of the physio I’ve been doing has been as a result of me doing my own research on YouTube.”

It comes after a poll revealed half of GPs do not expect to offer face-to-face consultations as standard again.

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